✨ Hello ✨ Is it me you're looking for?

Hi There! I'm Megan. Nice to Meet You! 

I’m a former theatre kid with a fun career journey that’s featured the arts, customer service, and even higher education administration. Throughout these roles, I was tasked with creating interesting experiences that serve both users and businesses to leave a memorable mark.

I leverage my strong communication and presentation skills to tell stories through design. Efficiency and organization are my jam, but I believe user experiences are best when they bring a quirky bit of fun. Let’s make delightful designs the norm.

Scroll down to learn more about how I found my love of design and my wonderful weirdness.

Top 5

Let's get to know each other a little more. I love a good list, so let's get to it!

Hobbies

Animes

Music

Fandoms

Animals

Food

Why Design?

I've always loved to play with the design of things. When I was 2, I figured out that the design of a VCR could be greatly improved by the addition of M&Ms & that the big red button on my Grandpa's computer was begging to be pressed (much to his dismay). As you can probably guess, I also learned early on that not all designs are winners right off the bat - iteration is always key! 

Throughout my childhood, I would find freedom and joy in the play of design - whether it was redesigning Barbie's Dream House for a better doll experience, or building whole neighborhoods in the Sims to explore how simulated users interacted with my designs. In my teen years, I was drawn to theatre to understand why & how people do what they do. I was so fascinated by how even subtle movement changes could alter everything the audience knew about a character. Later in college, I would double major in Communication & Theatre where I received an education on empathy, motivation, & directing individuals to create art.

Problem solving makes my heart happy. Service design pleases my organization brain while UX pleases my artistic brain. Seeing how things work together to make life easier & more enjoyable is my jam. All of the elements of my background fit together like puzzle pieces, driving me to create better experiences to complete the final picture. It feels like design was meant to be!

The journey from 

Social Media & Photography

to Service & UX Design....

Relevant Skills

Research Based Designs

Qualitative Interviews

Surveys

Quantitative Data Analysis & Affinity Mapping

Card Sorting

Heuristic Evaluation

Guerilla Testing

A/B Testing

Moderated Usability Tests

Competitor Analysis

Secondary Academic Research

User-focused Solutions

Atomic Design Methodology

User Personas & Jounrey Mapping

Storyboarding

User Flows & Task Flows

Information Architecture

Wireframing from Low to High Fidelity Mockups

Interactive Prototypes

Iterative design based on User Feedback

Accessibility W3C WCAG Standards

Stakeholder Presentations

But wait, there's more! 


Visual Communication | Storytelling | Presentation Skills | Empathy & Emotional Intelligence


Collaboration & Team Communication | Creativity & Curiosity | Customer-centric


Attention to Detail | Critical Thinking & Analysis | Organization & Efficiency | Time Management

My Design Process

Discovery

Research to Understand the Problem Space

Define

Areas of Opportunity

Ideate

User Experience Flow and Concept

Design

Design Wireframes & create a working prototype

Test

Gather User Feedback of the current design

Enhance

Incorporate user feedback to further improve the design of the final product

Kind Words